Emergency maintenance Feb. 19, 2020

Wednesday, February 19, 2020

1:30 a.m.: Our system went offline at about 1:30 a.m. on Wednesday for emergency maintenance. Our web server and database servers malfunctioned at the Buffalo, New York data center causing the platform to shut down.

6 a.m.: Our staff began to troubleshoot the problem and identify solutions.

8 a.m.: Our platform was back online.

We apologize for the inconvenience this may have caused.

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