We recently experienced an unexpectedly prolonged outage at our Chicago data center. The downtime lasted for 7 hours, 47 minutes and 2 seconds.
Paterson Times went offline at 4:30 p.m. on January 2, 2016. It was back online at 12:17 a.m. on January 3, 2016.
The outage resulted from a “physical fiber connection issue” between the internet connection provider and the facility in which the server racks are hosted.
The issue has been resolved. However, as of now, we are working to find alternative solutions to ensure such prolonged downtimes are prevented in the future.
We apologize for the inconvenience this may have caused.
Paterson Times Team
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2 comments:
This article sheds light on a critical issue that many cities face—downtime in essential services can have a profound impact on residents' lives. The eight-hour outage mentioned here not only disrupted daily routines but also highlighted the importance of robust infrastructure and contingency plans.
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