Eight hours of downtime

Saturday, January 2, 2016
We recently experienced an unexpectedly prolonged outage at our Chicago data center. The downtime lasted for 7 hours, 47 minutes and 2 seconds.

Paterson Times went offline at 4:30 p.m. on January 2, 2016. It was back online at 12:17 a.m. on January 3, 2016.

The outage resulted from a “physical fiber connection issue” between the internet connection provider and the facility in which the server racks are hosted.

The issue has been resolved. However, as of now, we are working to find alternative solutions to ensure such prolonged downtimes are prevented in the future.

We apologize for the inconvenience this may have caused.

Paterson Times Team

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